From: gutierrezj@elcsci.com Subject: Help!! My Gateway freezes up Organization: Electro Scientific Industries, Portland OR Lines: 25 Help!!!!!!!!!!!!!!!!!!!!! My computer from Gateway is freezing up on me. Gateway tech support couldn't help me. They want more specifics on when it freezes up. I DID! Anyway, here it is. If the keyboard is left idle in Dos for more than 15 minutes, I can type on the command line, but as soon as I hit a carraige return, the computer locks up. This will happen almost every time, whether I've just booted up, reset, or finished using a dos program. Everything works fine if I don't let it sit. Windows is a different story. If I let the machine sit while in windows for 15 minutes or more, it does not freeze up. However, I do get frequent application errors that kick me out of an application unexpectedly, losing my work. I just don't know if this is a hardware or software problem. Any help in diagnosis or things to try, would be greatly appreciated. P.S. I do not run any TSRs (except smartdrive) and QAplus diagnostics says everything is good. System is: 486SX-33 15" Crystalscan Gateway Monitor VLB-ATI ultra pro (using mach32 driver build 55) Winchester 170MB HD Microsoft mouse Thanks, El Guapo